How does one go about talking to a customer service rep? Today is 11/16/2019 and I was on hold for 10 minutes. I waited a half an hour and tried again. I have now been on hold for 13 minutes. Does Jovia have any customer service people?

Jack Burke | Oct 6, 2020 | Category: Bank in Westbury, New York

Jovia Financial Credit Union - All questions

Address: 1000 Corporate Dr, Westbury, NY 11590, USA

Jovia Financial Credit Union | Oct 6, 2020

Hi, Jack. We're sorry you experienced higher than usual call volumes on 11/16. Our Member Care Team reached out today and left you a message. Please give us a call back when you get a chance so we can make sure your issue is resolved.

Im Hart | Oct 6, 2020

Yes, Jovia has a call center. They're usually pretty good, but they might be a little short staffed today. Did you try getting the information you need online?

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