.Why is the Florida Times union able to charge people money and not provide the service and then add additional charges. Not an honest company. Take advantage of senior citizens. Will not let you speak with a supervisor. Dishonest company.

Barbara, you can certainly file a complaint regarding this and BBB will contact the business on your behalf. You can file it on our website bbb.org/complaint or contact our office at 904-721-2288 and we can mail or fax you a form.

I thought I was asking the bbb a question not some local guide who doesn't know anything. it must be tuff being so bored you have to get into others people's questions I so sorry for you. I will pray for you.

File a complaint at SENIORSVSCRIME.COM and I can get answers for you.