I was on the phone yesterday for over 2 hours waiting for them to answer. This was twice. I needed to confirm an appointment for the following day because they ((tri-city)) sent me a push message, that I wanted to inquire about. A recorded message came on, as I continued to wait, which said , "You have one time opportunity to leave your number, for a call back", that never came. 2 hours to no avail
We have a terrible time getting thru to them. They are looking for 13 people to hire to answer phones.
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