Maybe they accidently skipped your name and not on purpose.
They straight skiped my name on the screen, which I can understand do to a few folks having an appointment. But when it dropped off the screen and they didn't even call my name outloud *
I encountered it myself when you had to pick a number and then go up to the desk when your number was on the screen. I don't think they use that number system anymore but I usually pay the bill by mail and it's been about six months since I've been in there. So I'm not 100% sure?
How did you get bypassed?
I've never encountered that problem.
Thanks! Your answer is awaiting moderation.