When dealers search parts, it checks all other dealers inventories. If the local dealer didn’t have it, their system will check all other dealers inventory. If no other dealers have it, they check the regional distribution centers. It sounds like no local dealers had the part so they ended up having to ship one in from a Ford regional warehouse.
With understanding, this is not a place that has direct communication with the business. It is meant to be a place to post reviews for others that may be interested in going to the business. My advice is to give them a call and ask about the truck.
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