I went in this morning with my neice I had admired this place several times and had been curious the service was terrible and it ruined the entire experience for me.

We're sorry to hear you didn't receive the very best customer service, which we expect from our employees. We will discuss this with our team and hope you give us another chance. Thanks for letting us know how we're doing!

I'm sorry you had a bad experience, but I can also speak that that was probably very out of the ordinary. May have just been a bad day there. Give it another shot! Its a fabulous place.

I would agree with Matt on this one. I've never had a bad experience there, but a poor set of employees can make a bad experience anywhere.

I would give it another chance, unless the service experience was just logistical. The parlor is can be very busy. I've never had a bad experience aside from the wait