I show a package was delivered to my box on January 23 at 12:58 pm but nothing was there. I've waited a few days to see if it would get caught up but still nothing has shown up in my box. What are my options?

Go to their office and complain, go back the same day as many times as you need until you get your pacakge. If they tell you your pacakge is in a other mailbox and that they are going to leave a key for you, don’t believe this. It’s an old excuse they use all the time. If they tell you they are going to call you back. Don’t believe this either. If they tell you they are leaving their personal number, don’t believe this either. They just give you usps number and no one answers. Document everything they tell you, dates, and names of people you talk to and file an online complaint. Post a review in google and Facebook so they finally maybe will hire competent employees that don’t lie.

Is there a direct # to the Orem Post Office instead of the 800 #?

Call them and tell them. Could have got delivered to wrong box...