I had the same thing happen. Would not return a deposit . I was told that the whole staff had been replaced due to inconsistencies and missed management and the new poeple couldn't didnt know what customers had been told concerning closing out an account due to selling or moving to new address. The billings problems were said to be the reasons old office staff is no longer there and they have a new automated billing. Anyone know why if BLW's problem's was the billing and records system for payments and was automated due to errors and inconsistencies what new is the new system? I was there yesterday and was retold same thing again by the bookkeeper
Not sure what your question is but Bayou Liberty Water Association are really friendly and gracious.
May need to show up in person
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