Is anyone else having difficulty getting their results? I did the test at the same time as my wife, she got her results, but I could not get mine. I tried online....no success...its like the site does not recognize you. Help Desk...please ....!

Dwight Ayala | Oct 2, 2020 | Category: Medical laboratory

MAKO Medical Laboratories - All questions

Address: 8461 Garvey Dr, Raleigh, NC 27616, USA

Laura Zarboni | Oct 2, 2020

WAITING 5 DAYS WITH VERY SICK CHILD WE CAN NOT SEE UNTIL THEY DO OUR TEST!!! RIDICULOUS THIS LAB SHOULD BE SHUT DOWN THEY CANT EVEN FIND OUR TEST TO RUN THEM.

Thom Whitney | Oct 2, 2021

I am on day 10 waiting for results. Not one of their phone numbers will answer nor will they answer any of my emails. I would not recommend anyone use them.

Karla P | Oct 2, 2021

Its been 8 days and im still waiting on my results, I try sending them an email & no response, I try calling and waited 3 hours just listening to weird music lol no one ever answered.

Dawn | Oct 2, 2021

Six days and counting. They don't respond to email or answer the phone. They are part of the problem.

Jonathan Marchisio | Oct 2, 2021

waiting 1 week still nothing very surprising at this point. No one answers the phone nor the emails...

Jessica McLean | Oct 2, 2021

Been waiting over a week and taken 2 tests. No results from either test

Carolyn Legrant | Oct 2, 2021

I can not get my results for my COVID-19

Brenda Dorey | Oct 2, 2021

Yes

maria seguel | Oct 2, 2021

How long take to get the results of covid?

Natasha Charles | Oct 2, 2020

I did my test 7/28/2020 still waiting for results

catherine mainardi | Feb 4, 2022

Took test on a Monday , no results so I called on Friday . They lost it. Unacceptable. Their answer was go get another test with them. I think not. Unimpressed.

Sherman Myers | Feb 4, 2022

same here i got my test on dec 30th have been calling, texting, and emailing everyday finally got frustrated after being on hold for more than thirty minutes smh

Eloisa Aguilar | Oct 2, 2021

Yes I too had a hard time getting our results back

Brandy Kretschmer | Oct 2, 2021

Waiting 4 days and counting. In two days I have spent a total of 5 hours on hold... Listening to a short and annoying tune that pauses long enough for you to think someone is picking up...lies lol. I have also asked for a call back, have yet to get one. No response to my emails either.

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