MAKO Medical Laboratories

Category: Medical laboratory

Address: 8461 Garvey Dr, Raleigh, NC 27616, USA

Phone: +19193516256

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Miles Karp

Aug 2, 2022

Pre-registered for a PCR COVID-19 test only to arrive at the site to find it abandoned. I called Meiko customer service and a very rude customer service person told me that I needed to call the public health department because the site had been changed even though I pre-registered last night. Mako is providing a great disservice to this community. Zero out of five stars, absolutely terrible. These people have absolutely no business being a vendor for something as important as testing the community for contagious diseases

Cathy Cralle Jones

May 14, 2022

Took test at Cary Soccer Field. No one there. Asked when results would be back. Staff said later that night. Near 30+ hrs out and no results. Erggg!

K M

May 11, 2022

The staff member working at the Covid sample collection site was rude and gave no instructions for how to collect the sample. Extremely slow getting results back - it has been nearly 26 hours since collection and no results yet, even though they said within 24 hours. I won’t be using Mako Medical again. Collection sites and testing done by Radeas Labs is much better and so much faster. Radaes has results within 9 hours of collection!!!!

Austin Fitzwater

May 10, 2022

Great company to work with

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Questions & Answers

Is anyone else having difficulty getting their results? I did the test at the same time as my wife, she got her results, but I could not get mine. I tried online....no success...its like the site does not recognize you. Help Desk...please ....!

Dwight Ayala | Oct 2, 2020
Laura Zarboni | Oct 2, 2020

WAITING 5 DAYS WITH VERY SICK CHILD WE CAN NOT SEE UNTIL THEY DO OUR TEST!!! RIDICULOUS THIS LAB SHOULD BE SHUT DOWN THEY CANT EVEN FIND OUR TEST TO RUN THEM.

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I do not know why if you do not have enough staff why would you take on this project? Im a physician and i would not use this Co. again. IT is useless.

Dwight Ayala | Oct 2, 2020
Susan Hayes | Oct 2, 2021

Trying to get my test results! I was on hold for 1/2 an hour twice yesterday and then pushed one for them to call me back. Never got a call back. I sent an email today and they called me, then put me on hold and I have been on hold for almost 2 hours and I am still holding!

How can I enter here to see the result of my test?

Carlos Rangel | Oct 2, 2020
Claudio Sanchez | Oct 2, 2021

How can I get my test results? I have 10 days k melo ice and they still haven't gone

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Resume will not upload to your site, Can I fax it in?

Carol Slade | Oct 3, 2018
Jean Mathews | Oct 3, 2019

You may email it to Katie or Tana in Mako’s HR department

Anyone have Daniel Watkins contact information? This delay on the phone (nearing 2 hours) and 4 days after my test and I need to reach out to someone.

Jennifer Falk | Oct 2, 2021
Kia Crain | Oct 2, 2021

It's listed on a few different reviews that have replies. That's where I got it from.

How do you get your test results?

Andrea Duska | Oct 2, 2021
Natasha M | Oct 2, 2021

You will set up an account with them after you get the test and then they email you to tell you to check your results. I got my results in less than 48 hrs.

It is imposible to print the results from the internet.The person's name and the test results are in different pages.I need them print to travel out of the country. I send a questioner snswerthe question about a week ago

Ximena Perez | Oct 2, 2020
Christina T | Oct 2, 2020

Try clicking on 'result option's (blue oval) and selecting the PDF icon. Good luck!

How do you review your lab results on line. I haven'e set up an account. How do you get to the patient portal for the first time?

Sheila Boyles | Oct 2, 2020
Ximena Perez | Oct 2, 2020

https://makoluminatehealth.com

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Where is Mako Medical located in Charlotte NC? I'd like to apply for a job and would like to know the travel distance. What is the address in Charlotte?

J Price | Oct 3, 2019
The Story's | Oct 2, 2021

You can respond to an HR request but are unable to pick up the telephone or send a response to an email looking for COVID test results, unbelievable.

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Are you guys hiring delivery drivers, I hv a team of ten dependable and committed drivers

E. Style | Oct 3, 2019
Jean Mathews | Oct 3, 2019

You will need to go through our HR department and do know our team of drivers are all Veterans.

Unable to get my Mako card to load in my computer. The card also broke. Has anyone else had these issues??

Kim Holbrook | Oct 3, 2019
Jean Mathews | Oct 3, 2019

We haven’t rolled out the MAKORx cards yet - they will be elite and unbreakable.

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