I kept emailing them until they gave me an appointment. It was very challenging to the point that I have considered going to the Philippines to renew. My advice try logging in and set and appointment and email them constantly. Also calling their office wouldn't hurt. I kept doing that till they knew my name lol.
Getting the appointment is really challenging. I have been trying to book since June everyday, every morning and every afternoon. But no luck until I learned the trick that i tried which worked 3 times consecutively to get a slot on the appointment system. Try it on a Monday at exactly 9am. I tried it on Nov 9, at exactly 9am, i hit the "passport renewal" button on their website (or something like that) then suddenly an available date appeared. But unfortunately i was not prepared as I did not expect that there was available slot. I needed to checK my own availability for the available date given in their appointment system. Then, when I came back to their website to confirm the appointment, it was no longer available. Then, nov16, Monday, i tried it again at 9am. And it worked. I was able to get dec16, 9am slot. Then, my friend asked me a favor to book for her since she doesnt have internet access every monday morning. So i tried again on Nov23, at 9am. And I was able to book for her
https://philippineembassy-usa.org/e-passport-renewal/ Go to this website, it is hard to make appointments. So, check it everyday. You do not need to bring passport picture. They will do the picture takin inside. Encoding window. Good luck!😊
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