Go on their website. They are sold out until April. However, on a weekday, show up before 1pm and wait in the walk up line and you should get in. It's worth it.
Website is better. Phone calls can be backed up for hours.
There are 3 ways to get free tickets. 1) First Wed of Month online (next ones for April) 2) 6:30 a.m. online same day or 3) show up weekdays 1 pm and see if they have any room. If you are military/vet/law enf you can go up to door any time with only ID
You can also try the morning of your visit at 6:31AM and tickets will be available usually for that day. Tickets are free.
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We have tickets but stuck in traffic for 2:15pm. Can we still get in if we get there late?
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