How can your people get my order wrong over and over and not even apologize? Let alone doing something about it. And your female manager is the most rude personnel I've have ever spoken to!

Brett Shantler | Oct 2, 2018 | Category: Pizza restaurant in Buffalo, New York

Pat's Pizzeria - All questions

Address: 544 Ontario St, Buffalo, NY 14207, USA

Matthew ciluik | Oct 2, 2018

The place is going down hill since the new manager Carrie took over I used to order all the time but now it's nothing but problems every time I order they mess it up

Glorie Moyer | Oct 2, 2019

I agree. In the last 6 months my order has been wrong or not cooked correctly. Don't know why I keep ordering from them

Joaquina Moses | Oct 2, 2018

Brett for me the answer is simple call them back tell them you come pick up your food as its not correct. What I've done before was have them repeat my order and if it came to my house wrong I just would send it back... Simple as that...

Pimpin Grandpa | Oct 2, 2018

Ever time i go there the employees are friendly and always help me to the fullest

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Other Questions

i was at your store today. you have a employee working there who was wearing a wash cloth on his head making subs, he had no gloves on and was using his hands to make the subs touching all the cold cuts , thats nasty, i will never order from your sto

A Google User | Oct 2, 2018

Tonight i ordered from Pats again this being the 25th time since we been back in riverside and they have messed my order up one way or another I called to let them know and the man I spoke to did NOT even apologize just said ok and hung up on me.smfh

Beverly Christy | Oct 2, 2018

I have been a taco Thursday regular I will not be any more the tacos are getting smaller every week when I called to ask why they hung up on me

Larry Rutkowski | Oct 2, 2018

Last week I ordered a taco pizza, it was dry not enough sauce. This week ordered Chinese n pepperoni n onions. There were so many sweet onions, you couldn't taste anything else. What happened to Pat's, going down hill

Norma Mathewson | Oct 2, 2018

Dear Customers, We apologize for any bad experience you may have had. Your business is important to us and your opinion matters.What changes do you think we can make to gain your trust in us as your favorite neighborhood pizza shop once again?

Anonymous Pats'Employee | Oct 2, 2019

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