Hi there, Paula, unfortunately, our supervisors do not have their own personal numbers. If you would like to speak to one of them directly please, give our store a call and ask for a supervisor or your specific product consultant. Please be reminded that at this time most AboveGround pools are approximately 10 weeks out from the date of their payment with perfect weather, (not accounting for the recent rain showers that we have had). Thanks, Team Aurora
I'd visit them and raise some cain
I can't help you with that I only buy chemicals
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