I took an engagement ring from another jeweler there. They would had been interested in it, but it had a minor scratch on diamond seen under microscope
I'm not sure if they'll buy jewelry that didn't come from there originally. I do know if you buy something from them, you can either upgrade what you have or they'll give you so much credit towards what new item you get in exchange for your other purchase from them. Just talk to them about it. Everyone there is very friendly and tries to help the best they can. I love Shane Co.!!
I have not been in that situation yet but I suppose they would depending on weather you were going to buy something but I'm not sure on that I know the guy there name is Rick great guy you might call and talk with him he is who I deal with when I buy jewelry
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