Hello Carolyn We apologize for the inconveniences, next time you call and are giving the option, please dial ext. 6112, 6113, 6117, 6120 and we'll be glad to help
They hang up on me too. Says when you call Charlotte office BCBS is excepted when you call Rock Hill location they say they only take cash. Hmmmmm
They have a new system. You have to leave them a message. They will call back in 24 to 48 hours. If not keep leaving messages.
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