I wish it was that simple but apparently the driver has to be certified by the state VA. The driver has to have a physical, finger prints, HEPA classes, etc. The process is not a one day thing, we have had younger vets wanting to volunteer and drive but after 6 - 8 months folks threw their hands up in frustration.
Take the issue up with the agency that owns the van. If answer is not to your satisfaction contact your state representative.
Thanks! Your answer is awaiting moderation.