Hello, why do you allow yourself such responses to bad reviews? Don't you understand in what light you present yourself? You are a man, what did you say to a woman? I'd sue you in her place. After such words, I don't want to go to your store.

Zdravstvuite, Natalia. To, chto napisala eta zhenschina s vydumannoi familiei, nel'zya nazvat' review, eto prosto pakost', i ya ei dal ponyat' chto mogu otvetit' podobayuschim obrazom, takzhe kak i ee muzhu . Spasibo ogromnoe, vam tozhe udachi i protzvetaniya, sovet prinyal.

I understand you, we also have a business and sometimes suffer from unfair reviews. But reviews can be any, how many people, so many opinions, and not bad reviews spoil the reputation, but these are the answers to them. If they wanted to screw you up - this is a minus to their karma, you should not stoop to their level, there are more good people. Good luck with your business!