Can I able to return an item without the packing since I rip it when I got it the plastic cover

A Google User | Sep 30, 2018 | Category: Department store in Lawrenceville, Georgia

Kohl's - All questions

Address: 640 Collins Hill Rd, Lawrenceville, GA 30046, USA

Gee Vee | Sep 29, 2021

Yes, the packaging should not matter. Proof of purchase and the actual item is what matters.

Maranda Presnell | Sep 30, 2018

I believe as long as you have a receipt they will tale it back. Or if you charged it they can pull it up that way. They are very lenient with returning stuff. At least the one in athens ga is.

Local Guide Remediator | Sep 30, 2019

No

Emerald | Sep 30, 2018

I would say the package is not the problem, you need to show your receipt or either your Kohls card if you have one once your purchase history will be there, it's how have worked in the past for us. Returnig items back in that store has never been a problem in our experience.

PROPHETESS STALLINGS | Sep 30, 2018

Hi well I'm not sure I usually tape the package back up if I ripped it when I was trying to open it. If you can do that it can help but if not just take both the plastic and the item because they will need to see the price tag. It's worth a try

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