When calling Zarda BBQ tonight because our ordered was messed up, the manager on Duty Chris Moss was unapologetic, and unwilling to replace to the second bean for for coleslaw. He continued to be argumentative rude and condensending.

Ask to talk to a manager

Maybe he couldn't understand what you were trying to say.

The night we were there and complained about not receiving a slab of ribs is when we were told they were out of slabs but they'd added an extra rid to the pieces we received. No apology for not telling us when we ordered or for serving us scraps at full price. Again disappointed that a favorite place we splurge on for a celebrations (it was my 3 yr anniversary at my new job) could go down hill so fast. And Chicago style ribs or what ever they're called are a poor substitute for traditional ribs.