How do you get to speak to someone? I'm trying to speak with the coat dept. and there's no prompt for that dept. You can hit "0" all you want and no one answers. Same response at the GSP store. Now thats what I call poor customer relations😡

Karen Fox | Dec 3, 2021 | Category: Department store in Paramus, New Jersey

Macy's - All questions

Address: 100 Paramus Park Mall, Paramus, NJ 07652, USA

Akinbode Akinyemi | Dec 3, 2021

What you can do is keep selecting each of the prompts until someone answers.

ruchama feuerman | Mar 3, 2022

It's horrible. Going thru this right now. The prompt idea didn't help much.

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