Why does this Popeyes take twice as long for your food to be ready, then multiple mistakes on the order and food is cold?

I've never had that experience, they're already been prompt and professional

Some other states it's worse!!

It depends on the on the store you go to and the manager, time and shift... Good luck. I go to the one on exit 123. They're always good... Takes time to improve sometimes.

Lol I don't know. Have you spoke with management?