The customer service literaly said to me on the phone that our work order was cancelled because they don't send someone out because the air-conditioner is making noise. They have no idea what the noise is or what is causing it, and they will not send someone out. It pretty much has to blow up before they will send someone. I explained that and they said they will schedule someone to come out, a week from today. I asked if the air-conditioner stopped working if that would constitue an emergency and get someone out there sooner, and they said if there is availability. I asked if they would prorate our rent if we had to stay at a hotel when the air-conditioner blows up, until they get it fixed, and she said she would recommend calling the property manager before we stay somewhere else because they don't reimburse. I ask if calling the property manager would be able to get someone out quicker and she said monster likely not, because they would end up just calling the customer service line.
Call the California number
Got a filthy house now they are trying to charge me for stuff that was there
How can I find help in finding a home for rent in my price range? I need something ASAP.
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