Is the service department fair? Do they have a high turnover rate? I'm looking for a place to take my challenger and Landmark South isn't cutting it anymore. Thanks

Laura Rachel | Sep 29, 2018 | Category: Jeep dealer

State Line Chrysler Dodge Jeep Ram of Kansas City - All questions

Address: 1001 W 104th St, Kansas City, MO 64114, USA

Gwen Davis | Sep 29, 2018

The dealings I've had with theservice department have all been wonderful. They always explain what's going on if they think they need to do something other than what they originally told you.

Laura Rachel | Sep 29, 2018

Yes, I have a 10yr/100,000 mile warranty. I'm not really worried about that though. I'm more concerned with the service department being replaced with a completely different staff every time I go in. And of course they all tell me different things about my car. Several times now I've been told I need to replace something and then the new staff will say it's fine. Last time I'm pretty sure the guy had me do things that didn't need to be done. I have zero trust left and I'm very suspicious why the staff turnover has gotten so out of hand. I want to feel safe and confident that my car is in good working order. *speaking of my experience with Landmark South

Matt Bommarito | Sep 29, 2018

Do you have a warranty on the vehicle?

Ravioli 23 | Sep 29, 2018

They okay.....but you know all dealerships are out for one main thing ?.......to dive and swim in the deep end of your wallet......but it's always good to shop around and compare prices from different dealerships......

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