Went in at 6:30am to buy a BBQ pit (assembled), when I took it to the car it feel apart. I had to wait an HOUR for customer service to open. Is there an easier way to make an exchange. For a 24hr store there should be ways to make things easier

BJ Mart | Sep 29, 2018 | Category: Department store in San Antonio, Texas

Walmart Supercenter - All questions

Address: 8923 Military Dr W, San Antonio, TX 78245, USA

Karen Kelly | Sep 29, 2018

Customer service is not 24 hours anywhere.

Christal Buckley | Sep 28, 2021

If customer service wasn't open, a manager could've exchanged it for you.

Margie Mares | Sep 29, 2018

Yes I understand your situation im sure you werent the first or last person this has occur. But by now something needs to be done to correct it.

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