Well, I have a couple of days placing the claim, they only defend themselves. They do not provide solutions. But I already filed the complaint with consumer protection. Because the merchandise disappears from their boxes by magic.

I have been sending to Venezuela for more than 10 years and thank God I have never lacked anything specifically in Maracaibo. And ... I honestly don't change.

I see that you have written your topic in several ways I assume that the load is millionaire I am 19 years old of the 23 years that this company has and I have never had a problem that the load is not resolved, it always takes video photos and they as companies resolve the issue your clients are very rare

Strange, I qualify them as very responsible since 2002 shipments to Maracaibo and there have never been problems.

It is good to know that you have not had problems. But it is not my case. As well as many others. Congratulations to you.