I bought a cartridge yesterday and I've been trying to use it. Its burnt away some of the oil but I don't feel any effects. I think its faulty, will they replace it if I have the receipt?

Bianca, that’s no problem. Please bring your cartridge in with the packaging and receipt. We’ll take care of you. Update: Bring it in, we’ll take care of you.

As long as you have your receipt I don't think you'll have an issue. They always take care of the patients.

Thanks everyone! I don't have the packaging unfortunately... I was expecting to not return it lol

Yes as long as you have your receipt,it has not been 7 days and the cartridge is still half full.

They should as long as you have your receipt. I've taken one back.