How can you charge for a system when your customer has died?? You have told me I cannot cancel my Dad's contract even though he has died. This is not what I was initially told. Your first rep said they only need a copy of the death cert. Scam!

Sheila Lowe | Sep 26, 2020 | Category: Security system installer

Safe Home Security - All questions

Address: 1125 Middle St #201, Middletown, CT 06457, USA

Jeanna Floyd | Sep 26, 2020

I am only a customer but I would not pay the bill. If the contract was my dad's and he had passed away it should be void. Ask to speak to a supervisor. If they don't help then ask for their supervisor and keep going . That's what I would do. Sorry for your loss.

Diane Burke | Sep 12, 2022

Same problem here

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Other Questions

SHS has the worst customer service in their cancellation dept. I was renewed without my knowledge and are telling me it’s listed in a 2012 contract that says when your term ends if you don’t cancel within 60 days they lock you in for another yr.

Joy Turcotte | Sep 27, 2018

Safe home Sercurity is the worst contract to get out of they are fake . Stay with in your town, know who you are dealing with. read fine print . Ask questions.Dont give them your bank info. Your local security you can cancel no problem.

Jennifer Gray | Sep 27, 2019

Wow to hear this about this company. How can we come together to make it better for the people who want out of this contract.

Eric Repollet | Sep 27, 2018

Does the system work with a soft dial tone?

Alan Gofberg | Sep 27, 2018

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