I didn’t try to call. Probably low staff. We walked to the Hudson yards and was able to buy a ticket in the lobby. Did you need to ask questions before? If you’re in the city you can definitely go to the Edge shop and ask them anything.
Is best to buy it online, skip the lines.
Purchase tickets on site
They have two customers service numbers on their website call either or
You have to go yo Hudson yards and ask there.
In person
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