Why can't you reach a patient in this facility or talk to a doctor?

Denise Edwards | Sep 26, 2019 | Category: Mental health clinic in Philadelphia, Pennsylvania

Fairmount Behavioral Health System - All questions

Address: 561 Fairthorne Ave, Philadelphia, PA 19128, USA

Denise Edwards | Sep 26, 2019

I have left a message and no response from the doctor. There was a release signed and I'm still not getting threw. Patient has called home up until I raised concerns.

maria credle | Sep 26, 2019

It is very hard to get a hold of our doctors but if you leave a message they should call back. The best way to reach a patient is through the patients social worker as that is who will know if the patient has signed a consent to release to talk to you. HIPPA regulations make it so hospital staff can not confirm or deny if a person is a patient there unless there is a consent to release.

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