Hi, Joanna. If you are owed a refund, it will normally arrive within 3 billing cycles of your final bill. If you have any further questions regarding this or any other Frontier related issue, please reach out at your convenience. We can be contacted at anytime, 24/7, via Facebook messenger (http://m.me/frontiercorp) or by way of direct message on our Twitter profile (https://twitter.com/askfrontier). ~Eva
Unknown how to never asked
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