Just stand around
Correct sit around holding conversation
The main street location is always short staffed. If you can find someone to help you, they act like you are an imposition. It has been that way for years at this location. The Dorchester location has plenty of people and they just flat out ignore you. I've had staff just walk away to avoid helping me.
They've always been helpful to me whenever I've had a question. Sometimes you have to find someone but, that's not the fault of the employees, they are sometimes understaffed.
Exactly can't ever get help
Sometimes the staff is stretched thin so if an employee is in the back placing an order or in a meeting or getting product to stock shelves then it can appear like they are screwing off somewhere when really, everyone is busy. Management can disappear but the associates do try to be as helpful as possible. Also, sometimes one person is covering multiple departments. It's a management issue, not an associate problem
They're better than HD, but sometimes you have to hunt them down.
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