I would like to schedule a regular service visit. However the last time I came into your service shop, I was charged $800.00 for service of which $600.00 was for labor. To add insult to injury, the service staff took my wife's eye glasses.

Good afternoon Mr. Lewis, I am sorry to learn of your frustrations. We only charge our customers for the services that their vehicles receive. We never charge them for anything more than that, and I am deeply concerned about your situation. Furthermore, we never touch or remove any items that belong to our customers. I would be more than happy to assist you with scheduling an appointment for your car, and to discuss your issues or concerns. I look forward to your call. Vinny Siddiolo Service Manager Bay Ridge Nissan

I'm sorry Mr. Lewis that you had such an unfavorable experience like that. However, I bought a 2018 Rogue from Bayridge in July of this year and after a while my nack up camera was knocked off track somehow. I took the car back for repair and although it took some time that day to get the car back, nevertheless the repair was made and I didn't have to pay anything. Again, I'm sorry for your outcome and I agree, that sounds pretty steep to charge someone that much for labor. As a customer, it's your right to fight and file whatever grievances necessary. Businesses are not perfect and can stand for some necessary reform in how they attend and quote customers. Good luck and God Bless.

4.5 grand 2.5 labor and they never put in my refectors in my bumber which was the repair