I left my car at 10 AM to check a noise and for a wheel alignment she told me the car would be ready today around 5 PM no call back or update on my car so I called at 6 PM to ask for the service rep that took care of me she asked me for my last name And they said they couldn’t find no paperwork on my car so call back tomorrow at 7 AM I told him can I speak to the service rep that help me she forwarded me never answered waited two hours on the phone now I have to pick my car up on Friday I guess crazy
To be honest they aren't very organized. You will never know what's going on until you call them and follow up.
Is your vehicle here for service? Have you spoken with your Service Advisor? Call (718) 392-1551 no to check the status of your vehicle.
They are very fast and always professional, curious service rendered.
😂😂😂 always make an appointment I suggest the location on station road
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