Why is care plus billing me after I have an appointment at family care and pay when I walk in. Why am I being double billed?

Hi again Ms. Knowles. That would be a question for CarePlus, your insurance carrier. Their customer service number should be listed on the back of your insurance card. Also, it could be that the paperwork you have may be an EOB (explanation of benefits) not an actual bill, but CarePlus should be able to clear it all up for you. If you still have questions after you speak to them, feel free to call our Billing office directly at (904)745-3127. They will be happy to help you. Thank you, Mary Weeks Healthcare Market Support Representative

You might want to call the office.