They will have to be returned in the store
You can return item that were brought online at any Macy's location. You have a limited time to return it.
Purchases made in store must be returned in store
You will have to return the items to the store it was purchased at.
All items bought at store must be returned to a Macy's store. Online can be returned by mail.
If you bought the items online yes, but if you did it in person you have to go back to the store and show them the receipt.
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