Champs Sports

keneshia register

Eli was very professional and helpful…Evelyn the store manager was Excellent customer Service, very attentive from the time I walked in the store.. I was very Satisfied and pleased with my Entire Visit!

Coach Heather

Told me they had my shoes, I went to buy them and she says oh those are being sold...... what? To who? Cause no one was in the store to buy them!

Robert Cope

Had the cashier refuse to return my son brand new never worn pair of shoes. Told me they had been worn even though I showed her where I ordered another pair of the exact shoe a size bigger the same day I recieved the first pair. She was upset because I asked her to take me while another customer found her email for her return after waiting 25 mins in line and 20 mins outside the store to get in. Then after I got a manager involved they were only going to refund 137.00 when I paid 180.00 for the shoes and my receipt showed I paid 180.00. I am a fan of Nike Vapors which are a 200.00 shoe of which I have purchased 8 pairs from Champs not to mention my 4 son's many pairs of school shoes. With customer service like what I recieved Sunday I doubt I will be back to any Champs. I'll just send my shoes back via the mail and purchase my shoes elsewhere from here on out.

Willow Skye

This store needs help! The first time there we asked for shoes were told they were in stock then no one could find the shoes where they were in the back, lost about 3-4 pairs of sneakers sale. Go back again have the Jordan 12 in a size 12 just came in get those along with kid shoes get home they gave us the wrong size! Now they are sold out! Told us another store was holding them drive an hour to the store and it’s CLOSED! Smmfh!! They have horrible communication and the cashier needs to stop trying to act cool and ask customer the right questions when multiple pairs of shoes are on hold. Such a much!!!