The floors and tables are typically swept and cleaned as much as possible. But with so many customers and few cashier's makes things complicated and more difficult. It's kinda rude to sweep under people's feet while they are enjoying their meals so its done after meals. Not entirely sure about the manager situation but overall everyone is friendly and trying their best. It just takes time.
Also took me 38 minutes to receive my food. Which they messed up. I heard the manager tell a customer at 9pm the grill was closed and if they wanted a hamburger go to McDonald's
The place is filthy...did you see the pictures I posted? I am surprised employees have not slipped or tripped over stuff in the floor the service is super slow it takes 30 minutes to get food and the employees dont work well as a team they go in circles trying to achieve the same thing instead of working on other parts that are needed to complete an order
The only one I been to is in Staunton Va While the food has always been good the service is ridiculously slow!! Staff not very friendly. Least the last 3 times qw been there.
I've been asking same question for awhile
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