I am not sure about regular zoo visit, but luminature is an all weather event.
If I remember correctly, their website says that tickets are nonrefundable. You cannot reschedule your original purchase, but you can buy a new ticket for a different day and time.
We are local guides, not the Zoo itself so you would have to contact them !!! Good luck !
I am not sure but you xan call and find out. I hope that i helped you
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