"Why can't they answer the phone?" Because they're just like any of our local Loose-ee-anna DMVs (& similar to NASA): they hire those willing to work for the lowest bidding, work at a "barely-measurable human effort" comensorate to their hiring rate-of-pay, & once hired they, (like electricity) take the path of least resistance to ground (once near 'quitting time', which is ALWAYS at or more than 10 minutes prior to the time they are actually supposed to punch-out)! What would you do (until you seek employment elsewhere, of course) if hired under these circumstances?
Don't want to.
CALL back TOMORROW
90% of the staff leaves at 7:30 so it's a pain to talk any worker even in store past then😒
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