my lawnmower was a husquvarna . awful service and did not take care of the problem brand new.manager hung up phone on me. and I still do not know what is wrong with it. they just charged me . had insurance also.

Do you know what managers name was? And what is mower doing?, the service plan is issued through 3rd party, this Lowe's is known for its customer service, sorry you had bad experience, I assure you that you need to talk to a different manager. Store manager's name is Dave. I will help you with what I can.

Who is the manager now? Dave who? The assistant manager, Kristi is SUPER rude.

yes it was dave

Try to get a hold of the regional manager see if they can help.