I would strongly suggest not buying from this dealer. Went with my folks today and I was absolutely appalled at their rude snarky comments and lack of eye contact. Our family Sorrento engine just went after having the car only three years and there's "nothing they can do." Mentioned how they are privately owned and don't need to operate under Kia's corporate umbrella.
The people in service are fun to talk to, and they'll work with you... but I don't trust them anymore. They got up to some hijinks with my used 2011 low mileage BMW X3, seriously.
I bought a 2012 Soul after haggling for an hour. The next morning my car would not start! Had to be towed to the dealership and needed a new starter. Everyone I told was appauled as was I. Besides the inconvenience of being very late to work there was never an apology from Alex the sales manager. My salesman however was friendly and never pressured me and the men who picked us up to and from were very pleasant and apologetic. I wish I had read these comments before coming here as I would have made a different decision.
I've purchased 3 new cars there and was treated with respect and given a great deal on all 3 cars
Happy for you, Thomas.
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