Gateway Kia of Warrington PA

Category: Kia dealer

Address: 1425 Easton Rd, Warrington, PA 18976, USA

Phone: +12154911400

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Dollie Jones-Pilgrim

Sep 17, 2022

I had purchased my vehicle from this dealership and had a good experience back in 6/21. After having service done to the vehicle, it has been the worst experience ever!!! I had multiple problems with my '21 Kia Sorento since I had it. Each time I made an appointment someone else calls and tell me in order for them to look at it, the vehicle needed to have a check engine light on and cancels the appointment. One day while driving home, the check engine light pops on out of nowhere. I proceeded to call Kia of Warrington letting them know that NOW THE CHECK ENGINE Light is ON. They proceeded to tell me to bring it in, they kept it a whole day. And to my surprised, they turned the light off and told me there was nothing wrong and go have a nice day. Next day while driving the light pops back on and called them back. This time speaking to a so-called manager telling me that there was nothing they could do. Thank goodness I didn't listen to them, I proceeded to take it to another KIA (Race Way KIA of Conshohocken), and they fixed the problem. I had to miss work and spent money trying to get around while the Sorento was getting fixed. KIA don't care about you when your vehicle is under warranty. Even if it cost you YOUR SAFETY!! THEY DO NOT CARE!!!! To add salt to injury, I never received the referral funds that I was promised to me over a year ago for sending my family to purchase vehicles from KIA of Warrington!! NEVER AGAIN!!!!

Liz Hales

Sep 17, 2022

Dillion Cooney took the time to explain all the features of my new car. He is professional, knowledgable & personable. The whole process of buying a car was a great experience for me. I would highly recommend Dillion to all my family & friends.

Molly Hess

Sep 17, 2022

I had a unexpected issue that Mike handled quickly and inexpensively. He even arranged for a courtesy car so the rest of my day proceeded as plan. I was very pleased with the entire experience!

Joseph Ricchini

Sep 16, 2022

Called and made an appointment for 3:30, met with Mike and he had Hezekiah Bard work with me. We went over what I was looking for, the price range I wanted to be in. I was looking for a Rio since that is what I bought from Gateway in August of 2012. Unfortunately there were non available. Hezekiah showed me a few vehicles but I was uncomfortable with the price range. He spent some time and came up with a 2023 Soul LX that I could lease for 36 months. The trade dollar amount they gave me for my Rio was fare and the monthly payment although a little more than I wanted to go but I figured I would be ok. This is the third car I bought from Gateway and have also recommended Gateway to my son who purchased a Forte about a year and a.half ago. I will certainly use Gateway again. Hezekiah was a pleasure to work with.

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Questions & Answers

Bought a 2012 Kia Sportage here in 2012. Not at all pleased with Service Department. I would never buy here again and would discourage anyone from patronizing this dealer.

David Burgoyne | Sep 18, 2018
Jamie Bendas | Sep 18, 2018

I would strongly suggest not buying from this dealer. Went with my folks today and I was absolutely appalled at their rude snarky comments and lack of eye contact. Our family Sorrento engine just went after having the car only three years and there's "nothing they can do." Mentioned how they are privately owned and don't need to operate under Kia's corporate umbrella.

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What are the Covid safety practices like here?

Anonymous | Sep 16, 2022
Gateway Kia of Warrington PA | Sep 17, 2021

Hello, thank you for the question. We strictly adhere to all state COVID guidelines. We take the safety of our customers and our team very seriously. Thank you for asking!

If I brought a used care from you with a warranty and after a week notice several problems how would you handle it ?

Angela Hargrove | Sep 18, 2019
brian smith | Sep 18, 2019

Take it back unless its sold as is where is if its new go rite in to the service writer and say fix it and oll take a rental until its fixed call me when its done . I do motike that place they ran my moms credit 17 tomes and harrassed her to buy a car

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