O'Charleys in Eastgate has excellent service. Staff is friendly, food good, arrives hot and timely manner.
I have gone at lunchtime and have not had any problems.
Yes, the worst service I've ever experienced. Avoid it at all costs.
Horrible
We will never ever go back to any O'Charley's. It is so bad. I agree. Floors are filthy, servers are sweaty and unkept, for takes forever. One time we got teeny tiny buns for our burgers, and half the amount of fries we would normally get there. Just terrible. Have them so many chances and now it's just not worth wasting an hour of our life eating at this place. There are so many other places to eat.
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