Why is the phone to the SPA so static that you can't hear the selections? Why when you call the Hotel main desk does it take so long for someone to answer? Why doesn't she even know to tell you the Spa is closed until 3/16/19 so don't keep trying?

Dana, I concur w WarSke. I am a regular at that spa and have never had that problem. Keep trying, I promise you wont regret the facility or the treatment you have. Let the front desk know so they can get someone on it. Enjoy! LA

Dana those are some good questions you asked, anytime you have humans answering calls and not automated you risk things of that nature happening. The bad weather might be effecting the phone lines. But please keep trying until you get the answers you seek.