When you make your first donation they will give you an envelope with your "wirecard" with your payment already preloaded onto the card. Now if you have already received a "wirecard" and maybe lost it or whatever then you will have two options. First option is they will tell you that you'll have to call the 800 number on the card. Or second they maybe be able to get you a replacement card at the octapharma office. All my ingo is based off of my experiences dealing with octapharma. I hope this help, if not i apologize for misunderstanding your question
What all do I need in order to start my donation process?
Can I get a new card same day as visit?
Thanks! Your answer is awaiting moderation.