I was charged an extra transaction and I was not given the refund nor was Mrs. Ana Tristán who made the payment made the refund? How many patients are double charged?

Good Night, Mrs. Maria, I'm Ana Trisan. I see patients medically but I am not the one who makes the collections, our billing team does. If you provide us with your telephone number, the billing specialists can call you directly and answer any questions you may have. Regards, Ana Trisan, PA-C

Nicolas Chao, sorry if you paid and have the receipt can not deny you the refund claim your right