Do you always let your employees tell people to "go f@#k their mother"? They should have fired the employee on the spot don't you think? By the way you don't say that to an Italian, matter of fact you don't say that to anyone. BACIARE IL MIO CULO!!

Step 1 go to another employee and ask to talk to the manager on duty. Step 2 if you are not satisfied, or it's the manager, call corporate HQ. Provide as much info as you can, day, time, names, actions that led to the incident, etc. I find that selection and customer service is better near Surplus Unlimited, especially for female customers.

I agree. Can't say here what I would do if I were you.