Yes Go to store! Automated sucks!
I agree go to the store and tell them you want to talk to manager Let them know the problem you have had with the phone system. And because of the trouble you have experienced with this it would very nice to receive at least 75% off your next purchase.
Ask for a manager
That belk want you be yousekf light sometime
If you cannot get them, go to Belks store yourself.
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