I need to know why they take so long to serve you. You have to be seated up to 2 hours so that they can attend you. and some of us drive up to 2 hours to get to Lic. Herrero's office. please improve that ...

Not counting the times that one calls and they don't give an answer

Hi Aguila, As you can understand, we are trying to serve as many people as possible since the current immigration situation is very difficult. I beg your forgiveness in advance, it was not my intention to make him wait. If you want, you can call my cell phone to discuss your concern. The number is 617-800-9130.